The world's most used email provider by a wide margin is Gmail.
The world's most used email provider by a wide margin is Gmail. The user may experience several problems that prevent them from receiving emails, but fortunately, they can all be resolved. If the user discovers that Gmail not receiving emails any longer, follow these steps:
STEP 1: Clear the Google storage space
Many of the users are guilty of keeping unnecessary communications and files. The users risk running out of storage if their inbox is overflowing with outdated emails.
To save space, go through the email and delete any huge files from the account or Google Drive. The user can also upgrade the storage plan if you need additional room to preserve the emails.
STEP 2: Make sure the emails aren't going to another folder
Emails are automatically filtered into the various folders in Gmail. This implies that there's a possibility Gmail flagged an email from a fresh sender as Spam if the user was awaiting it.
The user may access the spam folder by clicking or touching Spam on the left sidebar of Gmail. If the user locates the email seeking there, open it and choose either move to the inbox or Report as not Spam.
Alternatively, check out the 'All-Mail' folder, which contains every email the user receives, no matter the folder.
The user might want to look in the trash folder as well. There is always a risk that the user unintentionally erased the email the user is looking for.
Check to see if a filter is unintentionally blocking your emails if you see that many critical emails are being filtered into other folders.
  • Click the gear button in the top-right corner of the desktop version of the Gmail website, then select See all settings.
  • Select the Filters and Blocked Addresses tab to view every filter the user has set up for Gmail.
  • Examine the filters, then choose to Delete any you want to get rid of.
STEP 3: Connect to the internet
The user needs an internet connection to receive emails, despite what might seem clear. If the internet connection is sporadic or unreliable, Gmail will have difficulties receiving and loading emails.
To determine whether the connection is slow, the user needs to do a speed test on the computer or smartphone. Disconnect from the internet and then re-connect if the issues continue. The user might also need to manually reset the internet router or might even want to try checking the email on a different device.
If the user is using a Google Group, the SMTP settings may be used to send outbound messages. For the SMTP settings to work in Google Mail, the user must grant access to "less secure" apps. This setting must be enabled in two places:
  • Go to: and select Security on the left, then scroll down to Less secure app access.
  • Turn this on because the user must grant permission for it to use SMTP.
  • The user should be able to successfully connect the SMTP settings to the Groove inbox at this point.
This provides the solution if the failed.
  1. 1.
    What prevents emails from being received?
Junk folder for emails received. spam email designated by the email provider. The mail server of the recipient blocked the email. blacklisting of a sending mail server.
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Last modified 9mo ago